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bhktops

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19 years ago

B

bhktops

37 Posts

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10607

February 25th, 2008 06:00

problem with authenticity code

I am trying to reinstalll my MS office during which I keep getting asked for my 25 character authencticity code.   I have tried the ones in the  storing envelope and the one on the back of my laptop  yet I keep getting a Invalid code notice so I can not get my office up again please help  

  • H

    helmecj01

    2 Intern

    •

    2412 Posts

    308

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    Posted February 25th, 2008 10:00

    Hi

    The Microsoft office code will be on the back cover of the CD





    From Chris

    My computer
    Dell Dimension 1100
    Microsoft Windows XP Home SP 2
    512 MB of Ram
    Nvidia Geforce FX 5200 256MB
    Intel Celeron CPU 2.53GHz
    Dell E196FP
    HDD WDC WD800BB-75JCO 80GB C:
    HDD Samsung SV2042H 20GB F:
    TSSTcorp CDRWDVD TS-H492C D:
    LITE-ON DVDRW LDW-851S E:
    Linksys Wireless-G WUSB54GS With SpeedBooster
    Logitech Cordless Desktop EX 90
    Logitech Cordless Click Plus Rechargeable Optical Mouse
    Logitech QuickCam Pro 5000
    Mozilla Firefox 2.0.0.12

    My Security Software
    Avanquest SystemSuite 8 Professional
    Windows Defender
  • H

    helmecj01

    2 Intern

    •

    2412 Posts

    308

    0

    Posted February 25th, 2008 12:00

    Hi

    Have you try system restore when Microsoft office is working  properly?

    From Chris

    My computer
    Dell Dimension 1100
    Microsoft Windows XP Home SP 2
    512 MB of Ram
    Nvidia Geforce FX 5200 256MB
    Intel Celeron CPU 2.53GHz
    Dell E196FP
    HDD WDC WD800BB-75JCO 80GB C:
    HDD Samsung SV2042H 20GB F:
    TSSTcorp CDRWDVD TS-H492C D:
    LITE-ON DVDRW LDW-851S E:
    Linksys Wireless-G WUSB54GS With SpeedBooster
    Logitech Cordless Desktop EX 90
    Logitech Cordless Click Plus Rechargeable Optical Mouse
    Logitech QuickCam Pro 5000
    Mozilla Firefox 2.0.0.12

    My Security Software
    Avanquest SystemSuite 8 Professional
    Windows Defender
    Message Edited by helmecj01 on 02-25-2008 08:47 AM
  • B

    bhktops

    37 Posts

    308

    0

    Posted February 25th, 2008 12:00

    I have been trying that one, again and again.    Could there be two and the other fell off?

  • B

    bhktops

    37 Posts

    308

    0

    Posted February 25th, 2008 19:00

    Restarted and booted in restore mode off disc but that didn't do it.  I am surprised we can not get the code trough dell with our service tag info.

  • A

    andelec

    3 Posts

    308

    0

    Posted February 26th, 2008 00:00

    I am also having the same problem with my Microsoft Office 2003 Cd.   I had to reformat and reinstall windows and I could not get my restore to work so Dell talked me through formatting and reinstalling my windows system with drivers but I am having the same problem with the Office cd.   I will keep watch here in case someone comes up with an answer to our problem.

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