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Outlook Problem
Up until recently, I could click on an email address underlined in a message and send a response, but now I get the following message:
Error Loading C:\Program\Yahoo\Common\YMMAP1~2.DLL The specified module could not be found.
I've also started getting a blank Common file folder on start up. Can someone please tell me what happened? I appreciate the help, since I'm not very literate on the "running" side of the puter.
Ging
- It had nothing to do with yahoo, it had to do with the fact that somehow outlook was removed as my default mail handler. I fixed that problem, but I'm still dealing with the "common" folder that opens each time I boot and a message in word that says changes have been made to the normal template, do I want to save them? Any suggestions on that?Thanks for taking time to help.Miz
Have you looked at your startup options using Start, Run, msconfig, Start tab? If it's in there, just remove the check mark.
You may be able to remove the message in Word by going to Tools, Options, Save tab. Is there a check in the Prompt to save normal template?
I would also run a spyware check.
Allan,
Thanks for the quick response. I went in and had a look around my start menu, but as a novice who is frightened to death to uncheck anything, could you please tell me what runndll and runndll.exe are and should they be checked. Also mwsoemon which is identified as c/Program~1/MYWE...
I did find a blank entry and I unchecked that and a few other things because it seemed there was way too much on my start menu. I wondered why it was so slow to boot.
I do adware and virus scans all the time. I'm paranoid. :) Thanks again.
Ginger
- Okay, I unchecked the items and rebooted. Got a message blah blah blah...have to check Normal and uncheck the changes I made. I did that, rebooted again, got the same message. Time five now, it won't let me uncheck them, only stay in normal rather than diagnostic??? Anyhow, I'm still getting the common file folder, slow boot, and now when I try to open a word attachment from Outlook I'm getting a Runtime Error Program C:\Microsoft Office\Office10\Winword.exe listing Abnormal Program Termination. I'm so confused. I seem to be making things worse instead of better.Helllppp!Miz
- Try using the support template, available for download << here >> Choose Open then double click the support file. Click the first button, Troubleshoot Utility, and select the Data Registry Key from the list. Click Delete, restart Word.If that does not solve your problem, try renaming the normal template.Exit WordClick Start, Run, then type:%userprofile%\application data\microsoft\templatesRename normal to something else (right click, rename). Restart Word.
abach
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Posted September 7th, 2006 10:00