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Can't save Word 07 document
Hi folks,
Here's one that giving me a problem.
I have two accounts on my PC, mine and my Girlfriend's. Word 07 works perfectly on my account but on her account, she cannot save a document. When she clicks the Word 07 icon the Word splash screen comes up and this error message shows: "Word could not create the work file. Check the temp environment variable", with just an OK button. If I click the OK button, Word starts and looks normal. At this point I can type some text and click the magic button in the upper left and select Save As but the Save As dialog box does not appear. If I try to close the document at this point the "Do you want to save the changes" box comes up but If I hit yes nothing happens. The only way to close is to hit the no button and lose the document.
I deleted the Normal.dotm and reopened Word, No good.
I copied the normal.dotm from my account and pasted into her account, no luck there either.
I scanned for virus (AVG) and spyware (super Antispyware and AdAware) and found nothing but some tracking cookies.
I'm kind of at a loss here. I don't really want to reinstall and deal with the activation nonsense, and I cant find the repair option.
Any ideas folks?
Here's one that giving me a problem.
I have two accounts on my PC, mine and my Girlfriend's. Word 07 works perfectly on my account but on her account, she cannot save a document. When she clicks the Word 07 icon the Word splash screen comes up and this error message shows: "Word could not create the work file. Check the temp environment variable", with just an OK button. If I click the OK button, Word starts and looks normal. At this point I can type some text and click the magic button in the upper left and select Save As but the Save As dialog box does not appear. If I try to close the document at this point the "Do you want to save the changes" box comes up but If I hit yes nothing happens. The only way to close is to hit the no button and lose the document.
I deleted the Normal.dotm and reopened Word, No good.
I copied the normal.dotm from my account and pasted into her account, no luck there either.
I scanned for virus (AVG) and spyware (super Antispyware and AdAware) and found nothing but some tracking cookies.
I'm kind of at a loss here. I don't really want to reinstall and deal with the activation nonsense, and I cant find the repair option.
Any ideas folks?
Dell XPS 410
1G. ram
Windows XP Media Center
Office 2007 Pro
- Hi dhall2,Thanks for the reply. I tried what you suggested when that didn't work I actually wrote my settings over hers.It seems there was a much bigger problem. Even though I keep XP updated, have an updated firewall and Antivirus in place, something got through.I scanned w/ AVG, Spybot and Superspyware and found nothing, The hard drive controller quit functioning and I couldn't boot. Also couldn't use restore, couldn't use Ctrl F11, couldn't get past the post.I formatted and re installed XP from the dell disks, and re-installed Office 07. BTW The re-activation was a pleasant suprise. Just opened Access07 and when it asked if I wanted to activate now I said yes and it was done. So I no longer have a Dell partition, since it let me down anyway I don't really miss it.
9d767d7d24b94e3
34 Posts
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Posted October 13th, 2007 01:00
Message Edited by dhall2 on 10-12-2007 08:09 PM
Message Edited by dhall2 on 10-12-2007 08:14 PM