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May 2nd, 2006 00:00

Printer Cartridge for 924 - Black Ink won't work

I just got my first Dell Printer - AIO924.  I realize from other postings that there may be problems using refilled printer cartridges, like the ink level will not reset.  But someone suggested that it should still work.  I am finding that under the preferences that you can no longer select "Print color in black and white only."  Therefore it appears that even though my black ink cartridge is full, the printer is only pulling ink from the color cartridge - even to do black print.  Has anyone else run across this and is there a way to get the preference screen to print with the refilled black ink cartridge again?
  • 189

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    Posted July 1st, 2006 00:00

    i have the exact same problem!!!!!!!

    i have brand new ink cartridge and the computer is not realizing it and still prints in the colour one. it shows that my ink is full - but i cant even select black and white either! i tried wiping th cartridge, resetting the computer and everything - is the cartridge u ordered a high capactiy one??? mine is....

  • 189

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    Posted November 9th, 2006 18:00

    Any solution? I have the reverse problem. My printer only prints black, not color. The color portion is completely missing.

    Thanks!