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DPgirl1

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DPgirl1

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October 1st, 2010 21:00

print head error - V715w

I keep getting error message about print heads.  I take them out, reinsert, no change.  There are no contacts to clean on these printheads.  What to do?

  • PudgyOne

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    Posted October 2nd, 2010 03:00

     DPgirl1,

     

    Resolving Printhead Errors by Cleaning the Printhead on a Dell V313/V313w/V515w/V715w/P513w/P713w AIO Inkjet Printer

     

     Do NOT TOUCH the Printhead nozzle or the Printhead filter

     

     

     

    Rick 

  • PudgyOne

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    Posted October 5th, 2010 19:00

    DPgirl1,

     

    Can you tell me the exact error messge that you got?

     

     

    Rick

  • Elizabeth M

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    Posted September 8th, 2011 13:00

    I have a V715w printer.  I have a printhead error.  I have done all of the recommended checks and still have a problem.  Is there a way to clean these print heads another way?  What is the solution?

     

  • peter5560

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    Posted November 12th, 2011 08:00

    I also have this printhead problem on my 715. have tried cleaning. its a piece of junk.

  • mike1955

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    Posted November 19th, 2011 16:00

    How do we purchase a new print head for the 715

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    Posted November 20th, 2011 01:00

  • jagtarsingh

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    Posted December 4th, 2011 09:00

    Isn't it funny that the print head costs more than the printer, eh?  This printer is DISPOSABLE.  Don't even bother buying new ink for it because it'll break before you get to use it all up.  I have $150 worth of brand new, sealed Series 24R cartridges sitting on my shelf that I can't use because the print head is messed up.

    Dell is unwilling to sell just the print head, but they'll gladly sell you a whole new printer that includes one.  Even if they sold the print head for HALF the price of the new printer, it would be better than the environmental damage they are proposing we do (sending off printer after printer into landfill). You can't even donate this to Dell's National Cristina Foundation, because it doesn't work.

  • Spydertoo

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    Posted May 8th, 2012 23:00

    This cannot be true?!  I just got off the phone with technical support and they are telling me also that they do not sell the printhead and I just purchased over $200.00 worth of ink last month because an ink cartridge went bad on my printer.  I too have the V715w and it probably has about 300 total copies on it and is 16 months old.  It looks brand new and I do not want to fill up a landfill fill every year with printers.  There has to be another solution to this problem and does not entail buying a new printer...  I have been a Dell supportor for over 20 years and have family and friends buying Dell based on my suggestions.

    Is it just this printer or other Dell printers as well?

  • PudgyOne

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    Posted May 9th, 2012 14:00

    Spydertoo,

     

    It's possible for the printhead to fail. Another member forun a Replacement Printhead

     

     

    Rick