jdgealta

updated

11 years ago

J

jdgealta

17 Posts

5

1482476

October 1st, 2015 18:00

El Capitan and Dell C1765NFW MFP Laser Printer

Okay does anyone know when Dell will release drivers for El Capitan and Dell C1765NFW MFP Laser Printer?  Ever since I installed the OS, I can't print anything.  I get an error message:  Stopped - ntdcmsmac open fail.dlopen ..... 

Any ideas?

  • hex0r2

    1 Message

    4360

    7

    Posted October 8th, 2015 09:00

    Hey guys...

    @hasso26 found a solution for that problem: Dell Forum Germany

    However, it is in german so I translate it for you:

    SOLUTION:

    Shutdown Mac

    Reboot and hold CMD+R to enter the Recovery Terminal (you'll find the button in the top menu)

    execute > csrutil disable

    reboot

    Download driver *.dmg from http://downloads.dell.com/FOLDER01023194M/1/dl1765nf_nfw0040m104ml.zip

    install it

    reboot

    At this point it worked for me.

    If you want you can reactivate the security check with "csrutil enable" in Recovery Mode Terminal

    Kind Regards and thanks @hasso26

    Dustin

  • 4798

    1

    Posted October 2nd, 2015 23:00

    Have the same issue as several others - sigh

  • hurtbill1

    3 Posts

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    Posted October 5th, 2015 10:00

    Include the 1355cnw in the upcoming fix!

  • jdgealta

    17 Posts

    4798

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    Posted October 5th, 2015 10:00

    Is there any word on when Dell will release drivers so the printers will be able to work with El Capitan operating system?

  • hurtbill1

    3 Posts

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    Posted October 5th, 2015 10:00

    Having same problem with a 1355cnw

  • hurtbill1

    3 Posts

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    0

    Posted October 5th, 2015 10:00

    Have same problem with 1355cnw -- cannot print under El Capitan.  Need driver!

  • jdgealta

    17 Posts

    4796

    1

    Posted October 5th, 2015 12:00

    Seriously?  So the printer I have is now completely useless and not even a year old.  

  • Jesse L (retired)

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    Posted October 5th, 2015 12:00

     jdgealta,

    Unfortunately, I have no information on when or if Dell will be releasing any drivers for El Capitan.

     

    Jesse L (retired)

  • Andy526rt

    1 Message

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    Posted October 5th, 2015 14:00

    Hi - can anyone from Dell provide an answer to this?  Very frustrating, and can't seem to find any answers on the support forum

  • DELL-Joey

    5 Journeyman

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    Posted October 5th, 2015 15:00

    Hello Jdgealta,

    Following up on the post by Jesse. We can't provide a current time line as Mac 10.11 was just released or wither we will be able to support your specific model. This is because unlike Windows OS we do not receive a developer copy of MAC OS to test and validate new drivers on. We have to wait for the street release date just like anyone else and the process takes time to make sure we release a good update.

    We recommend as a best practice to check on the compatibility of your equipment prior to performing any major upgrades such as the one you have completed. Some equipment may not in fact get updates based on the age of the product or the limits of existing technology.

    Please continue to check the support site, any releases will be published there.

    -Joey

    #Iwork4Dell