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CinoV

updated

21 years ago

C

CinoV

1 Message

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11548

February 10th, 2006 00:00

Dell Printer 922 Problem

I got the following message everytime i try to run my scanner or running "Dell All-In-One Center".

>>Runtime Error!

Program: C:\Program Files\Dell Photo AIO Printer 922\dlbtaiox.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

OK(button)
>>

I have downloaded the updated driver (922ENA04.exe) but still not working.
I can not use the printer to scan my documents anymore. Please help.
  • B

    burtram

    1 Message

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    Posted February 10th, 2006 14:00

    For reinforcement that this is not a one-off, I have exactly the same problem. One slight difference is that the error message didn't appear on my PC until I upgraded using 922ENA04.exe, it just didn't scan anymore (which is why I did the update in the first place). Could some Windows XP security update be causing this?
  • C

    crodri1

    1 Message

    199

    0

    Posted March 30th, 2006 16:00

    was anyone able to fix this issue?
    i have the same problem.
  • R

    rustylaura

    2 Posts

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    Posted April 4th, 2006 16:00

    I also am having the same problem!  Help!!

     

  • G

    garnetjubilee

    2 Posts

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    Posted April 7th, 2006 17:00

    I am also having this problem.  I hadn't tried scanning with the printer since I'd gotten the printer about 6months ago, and my install had been bad the first time, so I removed the driver and installed the newest driver - now I can't open the AIO printer station at all, because I get this run time error.  I also got a runtime error at the end of the driver installation.  I am currently downloading the old driver to see if I can get it to work that way.
     
    Any information on how this is fixed would be appreciated.
     
    /ali
  • G

    garnetjubilee

    2 Posts

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    Posted April 10th, 2006 19:00

    I installed the old driver and still got the runtime error at the end of the installation as well as another runtime error when I try to open the printer "all in one" center (it's two different files that're causing it).  However, I've discovered that I can scan using photoshop 6.0.  I can still, thankfully, print.
     
    /alison
     
  • R

    rustylaura

    2 Posts

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    Posted April 10th, 2006 19:00

    I was advised by Dell to uninstall and reinstall    This did not work either!!
  • S

    smurfblues

    11 Posts

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    Posted July 5th, 2007 00:00

    I having the same problems.  My OS is XP Professional.  Looks like there are workarounds, albeit not practical.  I wonder if there is a registry tweak that would solve the problem.  I wish someone out there would give us a good solution to this annoying problem.

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