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pcquest

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22 years ago

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pcquest

11 Posts

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11848

May 5th, 2005 13:00

Dell 962 Error Message "dlbaiox.exe generated error and windows will be closed"

Hi,
 
Got a AIO 962 from Dell but it was too noisy so Dell sent me another AIO962 in  exchange.  I uninstalled the software and hooked up the new AIO962. The PC shows new hardware found and ....After finishing the installation process, I click on the printer icon to open up its property. But it displayed a message like this " prepare Dell all in one for 1st time use...searching application...." it displayed this message like 5 minutes or more then another message popped up stated "dlbaiox.exe generated error and will be closed".  I just clicked on it to close. Everytime I click on the printer's icon to open it up, it displays " prepare Dell all in one for 1st time use...searching application... " I can still print but want this annoying message to go away or perhaps something is wrong. Any help is greatly appreciated.
 
Sam
  • S

    Sean_thebest

    170 Posts

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    Posted May 5th, 2005 15:00

    You can try uninstalling the printer with the CD, disconnect printer, restart computer and then start installing from Cd again and connect the printer only when it asks for and wait until it completly finishes setup(you should get the finsih button after which it will open the all in one center)
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    pcquest

    11 Posts

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    Posted May 5th, 2005 16:00

    Thanks!
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    pcquest

    11 Posts

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    Posted May 5th, 2005 18:00

    BTW, can you tell me what is that dlbaiox.exe file? and does that file belong to the printer software or Windows? Thanks again.
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    laleyan1

    18 Posts

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    Posted May 9th, 2005 16:00

    Yes, it is a part of the the "All-In-One Center".
    Try uninstall and then install the latest driver from dell.com or from the CD

    Message Edited by laleyan1 on 05-09-2005 12:33 PM

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    laleyan1

    18 Posts

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    Posted May 9th, 2005 17:00

    Do not close " Preparing to install the AIO Dell printer for the first time use..." until it is not done. Otherwise you may have problems with the scanning from the printer's panel.
    In this stage it searches your HDD and the registry for applications that can be used to scan to. Usually it takes few minutes for me. If it hangs for some reason (I have read some users to wait over and hour with no results) it can be because of a junk in the registry. But my sugestion is to leave it for a while to see if it will finish.
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    pcquest

    11 Posts

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    Posted May 9th, 2005 17:00

    Thanks again. Unless I click on the printer's icon to open up the AIO, it will not display that message. In my case, the message displays for few minutes then it disappears.  I hope I got it installed correctly. I have an HP all in one before and never had that problem.
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    pcquest

    11 Posts

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    Posted May 9th, 2005 17:00

    Thanks. after performing reinstallation for several times. It seems working ok. However, each time I click on the printer icon on the task bar, a message displays " Preparing to install the AIO Dell printer for the first time use..." and it displays for few minutes each time. I just close it everytime. The printer has been used many times so why on earth would it states "first time use..."? Chatted with one of Dell support and they told me just like what you and other suggested.

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