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redovian

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redovian

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January 17th, 2011 10:00

Dell 2235dn printer, Quickbooks, and collating problem.

I have a Dell 2235dn printer and I am trying to use it with Quickbooks.  The issue is that when I go to print multiple copies of checks I need to be able to collate them.  However, that option is no where to be found in the printer properties.  However, from Word or other programs there is slightly different printer properties windows that has the collate option.

Printer is installed as a network printer on Windows Small Business 2008 Server
Windows XP running Quickbooks 2006

Thanks for any help!

 

 

  • Jesse L (retired)

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    Posted January 17th, 2011 10:00

    redovian,

    Thank you for using the Dell Community Forum.

    I apologize for the issue you are having with your printer. Could you please verify your printer model? My database does not show any Dell2235dn printer.

    One reason for the collate option in the program or programs is because the collate opton was written in the program in case printers have this option. Please reply to the printer model and I will verify this for you.

     

     

    Jesse L (retired)

  • redovian

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    Posted January 17th, 2011 10:00

    Thanks for the reply Jesse.  My bad, It's the Dell 2335dn.  We just replaced a Dell 1815dn that was working great with Quickbooks, collating with no problems.

  • redovian

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    Posted January 17th, 2011 14:00

    ok...this time I have it.  Dell 2355dn

     

     

  • redovian

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    Posted January 17th, 2011 14:00

    ok...this time I have it.  Dell 2355dn



  • Jesse L (retired)

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    Posted January 19th, 2011 04:00

    Redovian,

    I was looking at the manual and see that under copy settings you may need to change it to collate. Maybe take a look in special copy.

    Copy

     

    The table lists the copy specifications of the 2335dn printer.

    Copy Specifications

    Copy Resolution 600 x 600 dpi
    Copying Speed (A4) SDMP: 35 cpm/MDSP: 21 cpm
    FCOT 10 seconds - Platen
    15 seconds - DADF
    Zoom Range 25% ~ 400% - Platen
    25% ~ 100% - DADF
    Number of Copies 1~199
    Preset Yes
    Contrast Levels 5 levels
    Copy Mode (=Quality) Text, Text/Photo, Photo
    Collation Copy Yes
    Auto Return to Default Mode Yes (Time can be changed;15, 30, 60, 180 seconds, off)
    Changeable Default mode Contrast, Image, Reduce/Enlarge, Number of copies
    Special Copy N-up copy 2-up, 4-up (DADF only)
    Collation Copy Yes (DADF only)
    Auto Fit Copy Yes (Platen only)
    ID Copy Yes (Platen only)
    Clone Yes (Platen only)
    Poster Yes (Platen only)

     

    Jesse L (retired)

  • redovian

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    Posted January 20th, 2011 15:00

    Jesse, doesn't look like that is something I can edit.  I've searched everywhere for a Collate setting and have found nothing.  Plus, the option is there when printing from Word just not Quickbooks.  However, it was there with the last Dell we had.

    Any other suggestions?  Without the ability to collate from Quickbooks this printer will not work for us.

     

    Thanks!