UNSOLVED
W
work201004
5 Posts
0
4363
October 3rd, 2005 03:00
Can't Get J740 Printer to communicate with SmartStep LapTop HELP
I have a Dell SmartStep 250N Laptop and recently got a Dell J740 Inkjet printer. I've done everything possible - got new cables, unplugged, rebooted, uninstalled drivers and reinstalled and the printer is on and running - the printer is set as default (no other printers) and there are no device errors - yet when I try to print something I get a communication error where it tells you the computer isn't talking to the printer - I am running Windows XP. Does anyone know of ANY issues with these two pieces of Dell equipment? Are they not compatible?
Thanks so much
work201004
5 Posts
89
0
Posted October 3rd, 2005 05:00
What do you mean by status? I've installed and uninstalled and reinstalled the drivers twice. Everything looks good but I try to print and get the "Computer can't communicate with the printer."
redrum2k
152 Posts
89
0
Posted October 3rd, 2005 03:00