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butchkn

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20 years ago

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butchkn

2 Posts

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3728

May 2nd, 2007 13:00

3100CN admin access

I need to reset the admin password on my 3100CN. I have tried to use the default password of password and  it fails authentcation. I tried resetting nvram but nothing resets. I have followed the directions in  the user guide to reset the printer but once again nothing resets. The front panel will prompt to rest password , I choose yes, but I still get a failure when I am prompted for admin password when changing settings via the web inferface.
 
How do I reset the printer to factory defaults (day one, band new)?
 
Butch 
  • P

    printerqueen42

    30 Posts

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    Posted May 12th, 2007 01:00

    Did you attempt to reset the NVRAM on the panel? Remember, those panels are tricky and if you don't hit enter that one last time, it may not have accepted your change. Also, I am almost sure a restart is required. I know that on some of the new multi-function machines they have changed the default password to a number or something else. Hope it works out for you:)
  • R

    rhantson

    3 Posts

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    Posted July 24th, 2007 22:00

    Join the club...  resetting the NVRAM doesn't work, flashing the firmware doesn't work, nothing that this forum has offered up for solutions to this problem doesn't seem to work.  Ever since the printer needed to be reset on the new corporate lan, it's been unusable...  we got a couple of very expensive paperweights now, and plenty of toner for them...
     
     
  • B

    butchkn

    2 Posts

    124

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    Posted July 25th, 2007 16:00

    Thank you for the update. I gave up on resetting the unit. We have one printer, it is used by the two full time IT guys so I will suggest that they do not put any more money into this unit.

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