The "sales" portion of the Dell website shows that the Color Laser 3000cn printer is compatible with Win98, Me, NT 4.0, 2000, XP, and Windows Server 2003. However, the "support" driver download area does not include a Server 2003 version. I tried installing the XP / 2000 driver, but the installation wizard failed - could not complete installation.
I need to be able to print via Terminal Services, from the 2003 server, to an XP Sp2 Optiplex with the 3000cn attached. The printer works fine on the XP host, but in order for Term Svcs print redirection to auto-configure the remote print queue, I need to have a compatible version of the driver installed on the PowerEdge running Win 2003 Server.
Telephone support spent several fruitless hours trying to find a solution or work-around, without success. Is the 3000cn REALLY compatible with Win 2003 Server, or is the "sales" info incorrect? In any event, I would like to know if anyone has found a work-around to this problem.
Try using the add printer wizard from Printers and Faxes. Add a local printer, then choose to create a Standard TCP/IP port. When it comes time for the driver, point it to the CD.
The install (from CD, or from downloaded XP/2000 driver) FAILS, after progressing about 2/3 of the way through copying files. Win 2003 just won't accept the driver - period.
I DID, however, find a functional (non-Color) workaround. I gambled that Dell's PCL6 engine would be backward-compatible w/ PCL4, and got the remote printing to work by doing the following...
1. Remote Optiplex w/ XP SP2 & Dell ColorLaser 3000cn attached via LPT1 parallel cable:
A. Installed a Local Printer (w/o "automatically detect..." turned on).
B. Selected HP LaserJet 4 as the device from the built-in list of XP printers.
C. Printed test page successfully.
2. Dell PowerEdge w/ Windows Server 2003 (Terminal Server Host):
A. Installed Local Printer as above (NO device actually attached to LPT1:).
B. Selected HP LaserJet 4 as the device from the built-in Win2003 printer list.
3. Had user login to Term Services from Optiplex, and *POOF* - virtual HPLJ 4 queue set up as expected, and user could print (Black & White ONLY) output from applications on the server.
...So until a full-blown Win2003 driver is available, the user can print color stuff locally, and B/W stuff remotely. Works for me for now.
Gorganzola
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Posted July 17th, 2005 18:00