Help

Start a discussion
UNSOLVED

Mr R

updated

20 years ago

MR

Mr R

2 Posts

0

15087

July 25th, 2006 19:00

1815dn network TIFF & PDF scan problem

The printer will scan the pages you put in the ADF to the computer running Network Scan (if you stack 4 sheets of paper, you get a TIFF or PDF file with 4 pages), but the printer front display does not ask you if you want to scan another page as the owner's manual page 74, item 10 says it will. If you want to scan the other side of these 4 pages, you have to flip them over and reinitiate the scan which gives you a second TIFF or PDF file. Am I missing something here or is it not possible to get the fronts and backs all scanned into one TIFF or PDF file with this software? Any words of wisdom from anyone who has figured out the Network Scan software would be greatly appreciated.
THANKS! 
  • A

    Area_51

    183 Posts

    374

    0

    Posted July 26th, 2006 03:00

    Hmm, mine asks me if I want to scan another page every time, but I'm loading the document on the glass, not the adf. Have you tried that? I wish I could disable that "feature" to be honest with you, it's quite annoying as I typically only scan single pages.
  • F

    Feanturi

    4 Posts

    374

    0

    Posted July 26th, 2006 15:00

    The printer does not ask you for additional pages because you are using the Automatic document feeder. It is designed this way. The flatbed scanner portion does ask, because it is fed manually. The feature you're ideally looking for would involve the document feeder being able to flip the pages over by itself and scan the back side of each one in the same scan run, but it does not have this ability. So you need to turn the stack over, scan to a second document, and then cut/paste the pages into the correct order.
     
    I think that it would be possible for a future firmware update to allow the printer to wait for you to flip the pages around yourself before it commits the whole file, but it doesn't do that at this time.

    Message Edited by Feanturi on 07-26-200610:26 AM

  • MR

    Mr R

    2 Posts

    374

    0

    Posted July 26th, 2006 19:00

    Thanks for the help. I decided to change the printer to locally connected to see if the PaperPort software handled the problem any better than the Network Scan. That resulted in a little different version of the same problem but, I found an almost fix on the Nuance-Support-Knowledge Base (PaperPort) TechNote 4956. After thrashing with and tweaking their fix a little, I am able to scan both sides of a multisheet document to one file. PaperPort gives you an opportunity to turn the document over in the ADF to scan the page backs before it saves the scan to file.

    THANKS!   

  • D

    drimage

    3 Posts

    374

    0

    Posted May 5th, 2014 21:00

    i am a green hand on scanning pdf and tiff, and here is what i am using and i don't know how to scan other side of the document as well. can i get some help here?

Dell Support Resources

Latest Solutions

View More