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Precision 7560 won't start unless plugged
Hi all,
I have a dell Precision 7560 with Windows 11.
The PC won't start unless plugged. And if I unplug while running, it shuts down.
The battery health seems to be OK, from Dell Power Manager app (Battery Health: Excellent)
Thanks in advance.
Regards,
141
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Posted December 16th, 2022 15:00
probably time for a new battery
0
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Posted September 25th, 2024 07:13
It is 2024 - and this is still happening with other users (me:) ).
First, I thought it is a battery problem (nop) ... Then a charger problem (changed and conclusion - no - every charger was recognized as DELL original with stated power).
It started happening after BIOS update in past 2 weeks (2,5 years without issues)...Could it be that BIOS was updated when there was no docking station connected to laptop?
_amohamed
1 Rookie
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4 Posts
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Posted December 14th, 2022 08:00
[UPDATE]
I'd like to add that the battery level is stuck at 67%.