-Artur-

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7 years ago

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-Artur-

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November 28th, 2019 10:00

Dell Precision 7540 - brightness is not working

I have just one (but BIG) problem with my new Precision 7540 - brightness is not working, at all. When I press Fn + arrow down or up I can see that scale of brightness is changing but it doesn't effect the screen. I have try to change brightness in BIOS, but still no effect on the screen. I have updated all I can. I've try also on BIOS 1.0.0 and 1.1.3 - no effect... It hurt my eyes (brightness is very strong now). Only "Night light" works. 

Win 10Pro - version 1909, OS build 18363.476

UHD Graphic 630 - driver version 26.20.100.7262

Nvidia Quadro RTX3000 - driver version 26.21.14.4128

BIOS - 1.3.3 

Procesor i9-9980HK

How they can sell so expensive workstation where basic feature is NOT WORKING !?!?!

Any idea how to fix this problem? Thanks in advance.

  • Jesse L (retired)

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    17898 Posts

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    Posted August 24th, 2022 05:00

    Resolved the issue by reverting to an older Monitor driver

     

    Jesse L (retired)

  • jscaceresl

    1 Rookie

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    10 Posts

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    Posted April 25th, 2021 01:00

    I have being experiencing this very same issue. Any update that can solve it?

  • CPMaverick

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    Posted July 17th, 2022 19:00

    Same issue here too! Except mine is stuck too dim. Any solution?

     

    The brightness bar moves but no change in the actual brightness.

    I saw a DELL fix that said to check for duplicate monitors in device manager, but I don't have any.