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Dell Notebooks - Windows 11 File Explorer Bug
Hello everyone,
I know that this is basically a software topic, but I post this here because we only experience this with our Dell laptops.
Right now we have only two laptops with Windows 11 in use, one Precision 5680 and one Latitude 9440 2in1, both brandnew.
Both laptops have the exact same issue.
Please watch the video attached, has anyone else experienced something like this?
The only way to resolve this, is to completely close the File Explorer and reopen it again.
All drivers and dock firmwares are up to date and I have already tried to reinstall Windows 11 on my Precision laptop, but the issue is still the same.
The Latitude laptop is still running with the Setup from Dell Out of the box.
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Posted March 14th, 2024 14:25
I have a new (3 months old) Inspiron 16 5630 laptop (i7 13th gen) with Win 11 home. It does not have the problem, new out of the box or with subsequent Windows updates.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application
Jesse L (retired)
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Posted March 14th, 2024 13:28
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
Jesse L (retired)