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Go to SolutionDell 7350 , doesnt seem to recognise Core X
Has anyone had success getting a Razer Core X to work with a Dell Precision 7350 ?
I theory it should just plug and play, but i've spent 2 days trying to get it working, with no luck at all
Windows is fully up to date, and I have installed all drivers recommended by Nvidia, Intel and Dell
Situation is as follows:
When I plug in the Thunderbolt cable, the CARD powers up (fans start spinning) BUT the fan on the Razer unit itself stays stationary, when I unplug the Thunderbolt cable, the power to the unit dies
When I plug the Thunderbolt cable in, I get the noise to signify a new device has been connected, but not other pop ups. If I go into device manager, there is a Tunderbolt connection (15EB) but no mention of the Razer unit itself.
Thunderbolt seems to work as when I plug in my dock (which is a dual thunderbolt connection) the dock takes my input and puts it onto the screen it is plugged into. I have also tried the Thunderbolt on the back, and this powers the unit but does not recognise it
I have been in to the BIOS and changed Thunderbolt settings to NO SECURITY, so its not an issue with permissions. Not sure if there are other settings I need to address ?
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Posted October 8th, 2020 08:00
Make sure you pc supports external GPUs in the first place, by looking in device manager/the thunderbolt driver. I thought only Alienware supports egpus but I may be wrong.
Here is an example:
Look under "External GPUs supported"
elredso
5 Posts
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Posted October 19th, 2020 01:00
It turns out that it was notihng to do with BIOS or anti-virus.
Simply a duff unit from Razer. Ordered a second one and it worked instantly.
So if anyone orders one, and it sounds like a plane taking off (and the built in fan doesnt spin) its likely a faulty unit