UNSOLVED

greenmeanie

updated

4 years ago

G

greenmeanie

1 Rookie

•

30 Posts

0

1572

May 26th, 2022 13:00

DELL 7820 stuck on BOOT after BIOS Update

I just installed the BIOS Update 7X20T_2.23.1 and now I am stuck at boot up on the DELL screen?

Anyone else getting stuck after UPDATING the BIOS?

  • DELL-Cares

    Moderator

    •

    27841 Posts

    •

    739 Points

    1046

    0

    Posted May 26th, 2022 14:00

    Hello, I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us and we will be happy to assist you.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice

  • greenmeanie

    1 Rookie

    •

    30 Posts

    1047

    0

    Posted May 26th, 2022 14:00

    So after 10 minutes I did a hard reboot and still wouldn't boot up.

    Second time I let it sit for 1/2 hour and it still wouldn't boot up so did another hard reset by holding the power button down.

    Tried it one more time and it booted up so I am going to apply the BIOS patch again just in case. Never had this problem before so it is kind of strange to me.

  • DELL-Cares

    Moderator

    •

    27841 Posts

    •

    739 Points

    1046

    0

    Posted May 26th, 2022 14:00

      To provide the best of our support, start a private/direct message with us and we will be happy to help you.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice

  • greenmeanie

    1 Rookie

    •

    30 Posts

    1041

    0

    Posted May 26th, 2022 15:00

    Tried the BIOS patch again same thing.

    I had to revert back to 2.20.0 and have no problems now.

     

  • mazzinia_

    6 Operator

    •

    1529 Posts

    •

    6390 Points

    1027

    0

    Posted May 27th, 2022 01:00

    As a rule of thumbs , unless you really really really need to take advantage of a change made in a newer bios, there's no point in taking the risk to upgrade it.