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Jaksis

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11 years ago

J

Jaksis

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August 14th, 2015 08:00

Unexpected sense

Hello,

On one of our Dell PowerEdge 2950 + md1000 we receive strange notifications in server's log file (CentOS 6 messages log):

Server Administrator: Storage Service EventID: 2095  Unexpected sense. SCSI sense data: Sense key:  5 Sense code: 35 Sense qualifier:  1:  Enclosure 0:0 Controller 1, Connector 0

Same we see in openmanage's alertlog:

Severity : Ok
ID : 2095
Category : Storage Service
Description : Unexpected sense. SCSI sense data: Sense key: 5 Sense code: 35 Sense qualifier: 1: Enclosure 0:0 Controller 1, Connector 0

Should we worry about this? We have latest PERC 6/E Adapter firmware (6.3.3.0002).

  • DELL-Daniel Ca

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    Posted August 14th, 2015 15:00

    Hello, Jaksis.

    It sounds like you have a physical disk that's giving the controller some grief. It's probably due to a difference in firmware for this particular disk versus the others. Here's a link that will offer some insight into the various "sense keys" to help:

    en.wikipedia.org/.../Key_Code_Qualifier

    This one in particular has to do with an illegal request - unsupported enclosure function. Or, the firmware on the controller passed a command that the enclosure decided it didn't understand, or recognize.

    I'd look into updating firmware on the disks, and the EMM's on the MD1000.

    You can find that software here:

    www.dell.com/.../DriversDetails;fileId=2731100091&osCode=WNET&productCode=powervault-md1000&languageCode=EN&categoryId=FW

    Let me know if you have any questions or concerns.

    Have a great weekend!

  • Jaksis

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    Posted August 17th, 2015 00:00

    Hello,

    Thanks for your response. I check my MD1000's firmware, it is already latest:

    Firmware Version            : A.04

    I have this kind disks in MD1000:

    Product ID                      : ST31000424SS