UNSOLVED
TL4000 web-interface issue
Good day,
We are facing strange issue with TL4000 web-interface: it just hangs. It may work fine few minutes (sometimes hours) after library reboot and then it hangs again. We are able to open port 80 with telnet, but browser keep loading the page with "Waiting" status.
Library has latest firmware. It is FC-connected to DELL R730 server with SLES 11 and Commvault 11 on board.
Unfortunately, i was not able to attach the library dump here.
DELL-Sam L
Community Manager
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Posted April 30th, 2019 08:00
Hello Totopolis,
Have you tried to rest the unit to defaults & see if that has any change to your issue. Have you tried to direct connect to the management port to see if the web utility will show without any issues? If you try to direct connect toi the management port & it won’t come up, then may need to replace the controller card in your library.
Please let us know if you have any other questions.