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Modular Disk Storage Manager fails after security lockdown
I have a MD3000i running with Server 2003 Enterprise Edition with SP2. All was going great, then we applied security lockdowns to the system. Now, when I try to open Modular Disk Storage Manager, I get the following error: Unable to start because of a file permission error on one or both of the following configuration files: (emwdata_v03.bin and emwback_v03.bin). You must correct the read and write permission problem for both configuration files before starting teh storage management software.
I have located the emwdata_v03.bin file (C:\Program Files\Dell\MD Storage Manager\client\data) and have corrected the permissons for it, but cannot locate the other file (emwback_v03.bin). I have searched the entire system for this file.
I realize this is a non-standard question, but I am just looking for a place to start.
Any help?
robert1975
15 Posts
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Posted December 1st, 2011 00:00
I second this as well.
I read somewhere that reinstalling the MD Storage Manager should fix the error, but i haven't tried this myself yet.
robert1975
15 Posts
527
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Posted December 5th, 2011 08:00
Thanks!!! @JOHNADCO your suggestion to copy the file form a working MDSM install also have fixed the issue for me!
I just installed the SM software on a standalone client and copied the 'emwdata_v03.bin' file to replace it with the one on the affected host. The SM started again just fine after that. :)
FrostyAtCBM
2 Intern
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63 Posts
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3 Points
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Posted December 11th, 2011 14:00
One possible 'out' would be to download the latest version of MD Storage Manager, uninstall the one on your server, then install the latest version. But it might be wise to install the new version on another computer first, just to be sure that you still have control of the MD3000i before you uninstall anything?
JimmyITCS
2 Posts
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Posted August 18th, 2011 08:00
I second this. A year and no answer?!