UNSOLVED
MD3000i controller troubles (continued)
Hi,
This question is related to the following thread:
en.community.dell.com/support-forums/storage/f/1216/p/19640747/20791659/
I purchased a replacement controller and replaced the controller in slot 0 that was giving us trouble. After two days of running on the new controller I started receiving error messages again. Below are the errors. Can anyone advise on what might be causing this now that the controller was replaced? I can submit the latest support bundle if that will help.
Thank you, Alex.
Node ID: NUPIC_Raid1
Host IP Address:
Host ID: Out-of-Band
Event Error Code: 1706
Event occurred: Aug 9, 2015 8:19:15 PM
Event Message: Optimal wide port becomes degraded
Event Priority: Critical
Component Type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)
Component Location: Enclosure 0, Slot 0
Node ID: NUPIC_Raid1
Event Error Code: 1706
Event occurred: Aug 9, 2015 8:17:47 PM
Event Message: Optimal wide port becomes degraded
Node ID: NUPIC_Raid1
Event Error Code: 1707
Event occurred: Aug 9, 2015 8:17:47 PM
Event Message: Degraded wide port becomes failed
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)
Component location: Enclosure 0, Slot 0
Node ID: NUPIC_Raid1
Event Error Code: 1707
Event occurred: Aug 9, 2015 8:19:15 PM
Event Message: Degraded wide port becomes failed
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)
Component location: Enclosure 0, Slot 0
Component location: Enclosure 0, Slot 0
TechnicalDiffic
17 Posts
525
0
Posted August 11th, 2015 04:00
Usually a wideport message like this means a controller is rebooting. The wide port link between the two controllers goes down until it boots back up. Perhaps there is a panic due to a memory error, bad firmware, or something else going on. A support bundle should allow tech support to confirm it.