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johnisccp

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J

johnisccp

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June 21st, 2005 16:00

Server administrator will not install

I have a poweredge 2550 running Windows 2003 enterprise edition and configure as a cluster.  I am installing open manage 4.2, but it will not allow me to install server administrator.  I install the latest drivers, firmware, and Bios but it still does not give me the option to install server administration.  I am only allow to install array manager, DRAC III and IT assistant.  Can anyone please help me?
 
Thanks
  • B

    bk86a

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    Posted June 22nd, 2005 08:00

    I assume you have Windows Server 2003 Sp1 installed. Try the latest version of SA 4.4 - will install. Checked.

    Mike

  • J

    johnisccp

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    Posted June 22nd, 2005 11:00

    I do not have SP1 install on the Windows 2003 Enterprise edition.
  • B

    bk86a

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    Posted June 22nd, 2005 11:00

    Have you tried already install new version?
  • J

    johnisccp

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    Posted June 22nd, 2005 12:00

    I already tried to install 3.6 to 4.4 and I am not able to install server administrator.  I am not sure why because other machines i could install server administrator.
  • B

    bk86a

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    Posted June 22nd, 2005 12:00

    Any error message? Is it hanging on installing or just refusing to go further?
    Antivirus running in background? Disable it.
    All patches from Windows Update installed? Including new and fixed Windows Installer (3.1) ?

    M.

  • P

    Protholl

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    Posted July 20th, 2005 15:00

    Try logging into the local account on that machine (NOT domain account) before installing those tools.  I've had to do that with or without SP1 on server 2003.

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