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Amed001

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8 years ago

A

Amed001

6 Posts

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1265

October 11th, 2018 10:00

DELL SERVER T130 hangs up during restart

Hi , i have server dell T130 it has WIN2012 R2  essentials

sometimes when i restart the server it hangs on restarting page and i can't do anything unless i do force shut down by pressing the power button for 5 second and after that i turn the server back, it's working fine .... this issue happen since i bought this server. so any idea what i have to do is it the firmware need update or what should i do 

bios version : 2.8

Thanks  

 

  • DM

    Daniel My

    12 Elder

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    6205 Posts

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    Posted October 11th, 2018 12:00

    Hello

    It is possible that it could be firmware related, but it is most likely a software issue. When you choose to shutdown or restart the operating system it will shut down running tasks before issuing a power command to the BIOS. It sounds like the operating system is having issues shutting something down. You can find firmware and driver downloads on the system support page.

    http://www.dell.com/support/

    Thanks

  • A

    Amed001

    6 Posts

    1123

    0

    Posted October 12th, 2018 10:00

    Thanks for your respond , so what you suggest i have to do update for the firmware only or there is another drives i have to update . because if i shutdown the server it will respond . but if i do restart to the server 65% it will freeze on the restarting page i attached the picture link. 

    https://ibb.co/nw2jEU
     

    Thanks 

     

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