UNSOLVED
Failure to Recognise E-mail Address
I am using Internet Explorer to browse this website and the URL is saved in my Favorites list, however, I sometimes use other ISPs e.g. Opera but I cannot log-in to Dell Community using Opera with my Dell User details. In fact, if I type in my E.mail address, as displayed on my opening page using Internet Explorer, when I try to log-in using Opera I receive a message telling me that there is no such address. I have also tried this using Moxilla Firefox with the same result. But I know my log-in details are correct because I will receive from Dell today an E-mail telling me that a message has been posted in "New to the Community" by thyde!!!, and messages about any responses will also be sent to me.
Can anyone please suggest a reason for this anomaly? Do I really exist in Dell's records? Please help.
thyde
thyde,
Please fill me in.
You cannot log in to the Dell Forums using your email address, correct?
Doesn't acept the password?
If you describe a little detail on logging in the forums, I can get someone to contact you, but you might not get a responce until Monday.
Rick
thyde
2 Intern
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280 Posts
374
0
Posted March 5th, 2010 09:00
This problem continues 6 months after I wrote my first message - but DELL have not yet responded and, today I had a panic because I could not log in to the DELL Forums. For the past six months I have only been able to log in to the Forums by clicking on a link in an E-mail message from Dell . Can anyone please tell me who I need to contact to ensure that my membership details are not lost permanently? Does any DELL_EXPERT monitor the messages? I have tried to open a new account but without success.
thyde