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Altema

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23 years ago

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Altema

4 Posts

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37792

October 13th, 2003 12:00

Truemobile Router 2300

Okay eventually i got my internet going calling up Dell (i just realized that the techsupport quality has fallen), but now my router causes me trouble.  I Disconnect from AIM every 2  hours and it somtimes drops my internet.  When its droped i have to unplug my router and cable modem and plug it back in and reboot my computer to get it working. 

 

Any ideas whats wrong?

 

  • johnallg

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    Posted October 13th, 2003 19:00

    We need more system and OS details.
  • Altema

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    Posted October 13th, 2003 22:00

    Windows xp and windows 2000. 

    Its probably something i have to set in my router to fix.  Since it happens on two platforms i assume its my router. 

     

     

     

     

  • Altema

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    Posted October 13th, 2003 22:00

    Truemobile  1300 Wlan and driver for what?

    It happens on both computers so it probably doenst have anything to do with the wireless card.

     

    One comp is a 600m laptop and the other is some gateway desktop.  Desktop being connected to the router and the laptop is wireless. 

    Message Edited by Altema on 10-13-2003 06:35 PM

  • johnallg

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    Posted October 13th, 2003 22:00

    What wireless card and driver?  we cannot read your mind........
  • Altema

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    Posted October 14th, 2003 02:00

    both are set forever.  Well 99 days, but thats just about forever lol.

     

  • johnallg

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    Posted October 14th, 2003 02:00

    How long does the 2300 keep it's WAN address from the modem?  Set it forever if that is an option.  Conversly, set the 2300 DHCP server's LAN setting to forever for the addresses it issues.  Not sure if/where the 2300 does that but I can set those on my 2 routers.
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    Posted October 16th, 2003 18:00

    I have a very similar problem... 3-4 times per week, the router stops responding. Power-cycling solves the problem. I have the 2300 serving as DHCP server, router and wireless access point for my small home net. All clients are WinXP. The problem is seemingly unrelated to the wireless connection, as no client can talk to either another node on my home net, or the Internet (my one wireless client is a new Dell D400 w/ the 811g wireless card, the rest of the net connects via lan). My ISP controls lease life on the WAN connection. Attempting to log onto the router produces no response. After power-cycling, all is well. This is disappointing, as my prior fire wall ran essentially forever (>6 months) w/ out reboots. Any ideas would be appreciated.
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    Posted October 20th, 2003 23:00

    This will be interesting to see where this thread goes...I am also experiencing issues with my 2300 wireless broadband router where it is intermittently failing to route traffic. This problem started by occuring maybe once a week, then more often, and now several times a day. The router just seems to stop passing traffic, both wireless and wired. A simple power-cycle corrects problem, but this is getting to be unusable. I have already uploaded the firmware again from the installation CD. I had a similar problem with my SMC Barricade and then it just quit working altogether. At least I have support on this new device, and I intend to use it soon. Also, because I run another firewall between my ISP and the 2300 router, my WAN interface on the 2300 is static. The router is running firmware version 3.0.0.8 (07/24/2003). I was unable to locate a newer release, but hope Dell will incorporate the ability to save the configuration to the local desktop via the web interface in the future. All they have to do is look at the competitors interface's for some good ideas. (hint hint) I will post more on this issue as I continue to troubleshoot.

    BTW-is this hardware similar to the Linksys or any other wireless router, and does anybody know of any open projects that are hacking the 2300? TIA
  • bobby_t1

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    Posted October 26th, 2003 01:00

    I am having the EXACT same problem, except more frustrating if you can believe it. The TM2300 seems to stop responding at all -- it does not route any network traffic or issue any IPs.

    The TM2300 is setup to obtain an IP via DHCP and it is also setup as a DHCP server (lease time is 7 days).  The failure occurs every couple of hours, and a power cycle solves hte problem (I just unplug the power and immediately plug it back in).  Once I do that everything is okay!

    Also, for some reason, the TM2300 "Truemobile control utility" always shows the routers status as: "Dell TrueMobile 802.11g router was unable to detect the Internet Connection" when you hover the mouse over the icon in the system tray.  However, if you launch the utility, the summary page clearly shows it can see the router and the router does have an external WAN IP.

    Another problem (who knows if its related) is that the port forwarding seems to be broken when trying to use the web based admin tool.  You cannot setup port forwarding for certain ports while you CAN do it via the CD-based "Truemobile control utility".  For example, I tried setting up port forwarding of UDP packets for port 41770, and the web based tool says it was an invalid port range.  But the truemobile control utility allows it.  Additioanlly, why in the world do I need to enter the IP address *and* MAC address when I want to enable port forwarding. The truemobile control utility doesn't even ask for MAC address but the web based tool does. WEird!

    Anyone have any insight on the failed routing + power cycling problem first? and second, what about teh wonky port forwarding?

  • pstage

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    Posted October 27th, 2003 17:00

    I'm having the same issue with having to power cycle as well.  The only thing that is affected is the internet connection.  I can still communicate with the router and other PCs connected through it, both wired and wireless.  I'm using a D600 with the intel Pro/100 WiFi and a compaq PC with a 3com NIC wired.  I posted a previous thread on 10/24/2003 with more details on the issue.  This is definatly a hardware/firmware issue that needs to be resolved.

    And does the forum regulator work for Dell?  If so, it's pretty poor support to tell the customer that you can't read minds.