I got a new Inspiron 8500 (running XP Professional) with the built-in PCTEL 2304WT modem. The modem driver is 2.50.52.0, dated 6/13/2003. When I am using the modem, the mouse cursor disappears and the computer does not respond at times (I guess a 2.6 GHz chip is not enough for this modem). Is this normal with this kind of Winmodems? Is there a way to avoid this problem?
Needless to say, I am disappointed with this modem. It just does not live up to the quality of this computer. Although I do not use the modem very frequently, I am very tempted to buy a real PCMCIA modem (or whatever they are called these days). Before I do this, I would like if there are workarounds for these problems.
Thanks,
Gabriel
PS: I got the 2.50.52.0 driver via Windows Update. I was trying to install the driver in the Dell site (2.50.0043; file R53654.EXE), but it does not want to install.
Message Edited by gabriel_toro on 10-19-2003 02:05 PM
Before I take the plunge and try to install this, I would like the Dell people to tell if I am on the right track. I am not sure if my processor is the type they mention in the article. BTW, I am using the A05 BIOS and Win XP Pro SP1.
johnallg
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Posted October 20th, 2003 01:00