Okay, I am trying to help my son with this and am not sure how to describe the problem but here goes! He has an XPS 600 and the hard drive died. He successfully replaced it or so we think. Our local internet service provider had installed the wireless card and set up the network in the house so we thought the computer should connect but when going to the Internet setup section, the familiar icons were not there. I thought it was missing a driver for the wireless card they installed. They said to bring it down and a week later we got it back with them saying there was "too much missing". Now, I'm lost. I am curious about the driver for the wireless card still. Could that possibly be the problem? If so, could I directly connect the computer to the cable and maybe get internet access that way to download a driver? If so, how do I know what wireless card is in there? If it has nothing to do with that then can anyone suggest any other possible solutions? Lastly, they busted the antenna, so can I just replace that? Any advice is much appreciated! We live in the middle of nowhere and tech help is not readily available. Thanks!