‎Modem won't disconnect properly from ISP server | DELL Technologies

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wamaroe

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22 years ago

wamaroe

3 Posts

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8671

April 20th, 2005 02:00

Modem won't disconnect properly from ISP server

4600 with BCM V.92 56K keeps ISP server connected to my account after I disconnect. ISP says to update driver. No update available. Any Ideas?

B
BigBrother
2 Intern
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4801 Posts
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Posted April 20th, 2005 11:00
wamaroe,

Who is your ISP? Did you have to install their software on your system?

Steve
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wamaroe
3 Posts
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Posted April 20th, 2005 15:00
EV1.net out of Texas. I don't think there was a software download necessary. I've been using them for 3 years with no problems and since I got this Dell, 1 year ago, I started having an intermittent problem, which is getting worse. I disabled the V92 protocol and will see if that makes a difference.
B
beast194
34 Posts
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Posted April 20th, 2005 23:00
My BCM modem just died after 2.5 years. I don't know if the modem died or the the Level3 network changed hardware or software making the modem useless. The modem just wouldn't connect. I don't know if your ISP is on the Level3 network, but you would be better off just buying a new modem. They're cheap enough.
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wamaroe
3 Posts
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Posted April 21st, 2005 14:00
Hey, thanks for the advice. It's much appreciated.