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bobed

updated

23 years ago

B

bobed

23 Posts

0

3463

February 27th, 2004 01:00

Modem Stalls

Hi. Please help me. I've done everything possible. Everytime I am surfing the net, or checking email, my connection stalls intermittantly. The stalls range from 30 seconds to 3 minutes. I am forced to use dialup connection now, but have only been having this problem in the past month.

I've read every solution in every forum I can find, including this one, I re-seated the modem, I uninstalled and re-installed the modem drivers, and I uninstalled and reinstalled dialup networking. I made changes to every modem setting possible. Still, I get the stalls. My neighbor uses the same ISP with noe problem, and I've called them, and they can't find the problem. Dell tech support told me I needed to uninstall Microsoft Ofifice becuase I don't have enough memory to sure the net with Office on my machine. On that suggestion, I pretended to get disconnected to be polite. The modem is less that a year old and is a "Conexant HCF V90 56K RTAD Speakerphone PCI Modem" sent to me by Dell before my warranty ran out, when I had problems with my 1st modem. Now my waranty is out.

I never have problems over speakerphone, or faxing. Only when connected to the net. Has anyone encountered this problem, and does anyone know of a solution at all? I'd certainly appreciate it. Thanks so much!

Bob

 

 

 

  • 151

    0

    Posted February 27th, 2004 18:00

    Move your PC to your friend's house and use his phone and extension cord. Also use the same dial-up number. Check for problem. Which ISP are you using? This will isolate line noise anomaly.

    F.