It sounds like you may have a telephone line problem.  Could be something locally in the residence or an external telco problem.  If you can dial one juno number, that says your equipment is working - the equipment won't differentiate between telephone numbers - it will just dial or attempt to dial (if you have it set up correctly). 

If you listen to the telephone line with a voice telephone do you hear any noise? If you do then it could be a telephone line problem that you need to report to Verizon or whoever is your local telco.  If you don't hear any noise, cross talk (some other voice telephone conversation), etc then you need to see if it's in-house wiring or possibly a telephone or answering machine in the residence that is causing the problem.  Cordless phones can cause problems on the data line.  Physically disconnect all telephones in the residence from the telco line and then see if that makes a difference.  If not, then try connecting the modem to a different telco line in the residence and see if that makes a difference. 

For what it's worth, I have one customer that uses Juno, here in the Tampa Florida area, and they have a lot of problems connecting, staying connected after they do get a connect and always connect at a relatively slow speed (usually 28.8Kb or lower).  There is nothing wrong with their PC/modem or their phone line.

 

JUNO has always had connection problems. Their software stinks. You have to try a different modem initialization string in the advanced properties. Use google & search your modem brand, initialization string, & JUNO. Try whatever you find.

Message Edited by beast194 on 09-09-2005 10:11 PM