UNSOLVED

Scott Corbett

updated

22 years ago

0

65630

July 27th, 2004 17:00

GX280 Broadcom 57xx nic not being recognized in Ghost 7.5

I have been trying to ghost a GX280 with a broadcom netxtreme 57xx nic card.  I have tried the latest broadcom, dell and ibm drivers I have found from numerous posts in regards to the broadcom gigabit nics.  Ghost is telling me "Could not find an adapter The driver failed to load."  Then it tells me "Error: 33 Unable to bind." during the ghost boot up.  I have also used the -FNI and -NOIDE switches which does get me into ghost but with no network connectivity.  Does anyone have any other tricks or ideas on what I can do?

 

thanks

  • speedstep

    11 Legend

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    46969 Posts

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    Posted July 28th, 2004 12:00

    Disable the onboard nic and install a pci 3COM or Intel NIC.
  • 710

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    Posted July 28th, 2004 22:00

    I would...but no PCI slot

    If you had one you would know that...

  • kesslekb

    2 Posts

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    Posted July 30th, 2004 18:00

    We got the exact same problem, I've even tried the trial version of Symantec Corporate Ghost 8.0 and still the same errors. If anyone gets this to work, please leave a reply.
  • kesslekb

    2 Posts

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    Posted July 30th, 2004 18:00

    TechDog you're awesome ... it worked!
  • 710

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    Posted July 30th, 2004 18:00

    Kim in Dell Support contacted Symantec and she was able to send us a new driver that works great. 

    Here is how you can find it.  Goto the Dell support web site and type in R78655 and download that file. 

  • 711

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    Posted July 30th, 2004 18:00

    Thanks I will give it a try.
  • dotNL

    17 Posts

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    Posted August 5th, 2004 08:00

    Well this didn't solve my problem. I had the latest NDIS drivers, but still Ghost 7.5 wouldn't boot. After some research, Symantec gave me the answer. The problem is in the SATA / Intel chipset / Ghost 7.5 combination. It's giving the problems. Just go to this page (Knowledge Base Document ID:2003032512525325):

    http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2003032512525325?OpenDocument&src=ent_hot&dtype=corp&prod=Symantec%20Ghost&ver=7.5&tpre=

    Here you will find the explanation for the problem. You need to call a Symantec Support Centre. They will give you an update for Ghost 7.5. After updating my Ghost 7.5 I don't have the problems anymore

  • furyalecto

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    Posted August 6th, 2004 18:00

    What version & date were on the ghost version that you had & was updated? I currently have version 7.5.0.335 & date code 11/11/2003. We are getting 300 GX-280's & I didn't really want any problems.

    Nevermind. I just called up Symantec & they gave me the update-easy as long as you have a web connection.

  • brisully

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    Posted August 16th, 2004 22:00

    Well, I have spent the past 5 days trying to figure out this same problem and I think I figured it out.  I have 4 - GX 280's with SATA drives and Broadcom NICs, as well as using Ghost 8.0 Enterprise edition.  I was receiving the same errors as Scott Corbett was.  I called Symantec Enterprise support, and they acknowledged the problem.  They sent me out an updated driver, named B57.zip.  Well, I tried to manually put these onto the boot disk, (that didn't work), and then I created a new adapter inside of Ghost with the B57.DOS file, and that didn't work.  I called Symantec back the next day, and asked them to walk me through the process, because I was not having any luck.  The tech sent me the Zip file, again, and walked me through creating a new adapter in Ghost.  Well, it still failed.  The tech then said that since the adapter wasn't found, that it was probably Dell's problem.

    So I called Gold tech support, and explained everything that I had done with Symantec.  We tried a few things with the BIOS, but nothing worked.  The tech then "Accidentally" hung up with me, and did not call back.  After I calmed down, I called tech support back and spoke with someone new.  I told her again of everything I had done with the Dell & Symantec techs.  She went to the Symantec site, and had me doenlad a Netware driver (??) and try that.  That's when I saw that the DOS NDIS driver had a date of 7/29/04.  When I downloaded that, and created the new adapter in Ghost, I was able to boot up successfully, and Ghost works fine now. 

     

    Sorry for the rambling.  Just make sure that your driver is dated at least 7/29/04 or later, and you should not have any problems!

  • furyalecto

    12 Posts

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    Posted September 1st, 2004 12:00

    I do not know much about altiris boot disks. Are you just trying to get to a network share rather than ghosting? Is there an option to add the drivers to the list of available drivers in perhaps the advanced section of the Network Adapters selection screen within Altiris? Did you select the have disk option & locate the .dos driver from there, or did you manually insert the .dos driver?

    With Ghost it only seemed to work (for me) when I added the network adapter drivers into the ghost boot wizard application & then creating the disk within the ghost boot wizard as a network boot disk. (I'm not smart enough yet to make it work without doing so.) 

    Hope this helps.