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olasdot

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14 years ago

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olasdot

6 Posts

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4212

October 17th, 2012 03:00

Formatted Dell Inspiron N5010 abd problems with connection

Hello Rick,
Can anybody help me in solving my problem.  I just formatted my Dell Inspirion N5010 last week. Ever since then, I have not been able to connect to my office wireless network.

I was using this network before my system was formatted. one funny thing is that i can connect to other wireless network in range but find it difficult to connect to my office network. I always get limited network access while other people in the same office have access to the network.

Please what could be the problem?


My Service Tag:

dell inspirion n5010: windows 7 64bit

Intel(R) Core(Tm) i3 CPU   M350@ 2.27GHz  2.26GHZ

Thank you

  • PudgyOne

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    30315 Posts

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    Posted October 17th, 2012 03:00

    olasdot,

     

    When you reinstalled the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Desktop/Notebook system software and the chipset drivers and follow the list.


     

    Rick