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sbouget

updated

4 years ago

S

sbouget

2 Posts

0

337

December 9th, 2022 00:00

Ethernet wired connection keeps disconnecting

Hello,

on my DELL 5760,
I very often have micro network cuts.
This happens about once per minute.
my requests do not succeed and they timeout after 8 seconds.
The connection freezes for 4-5 seconds and then recovers.

It's extremely annoying, I'm a front end developer and I'm wasting a lot of time.

I tried all the solutions listed here without success:
https://www.dell.com/community/Networking-Internet-Bluetooth/Computer-keeps-dropping-internet-connection/td-p/3891129
https://www.dell.com/community/Inspiron/Ethernet-wired-connection-keeps-disconnecting/td-p/6216566

 

For information, I have a low speed (4Mb/s and this never happens in wifi)

Thanks in advance for your help!

  • sbouget

    2 Posts

    149

    0

    Posted December 21st, 2022 00:00

    A 3700€ computer, impossible to use RJ45, and zero support from DELL.

    Thank you !