Honestly, I think Dell located my house, and purposefully sent me a broken laptop. After the third try,a nd this is with Netgear equipment, and the router, wgr614, and the netgear USB adapter, which the loight is blue, there is still no connection. My son is mad, I'm mad. I think there's a defect in the laptop, and I'm sending it back. I've spent atleast 6-7 hours, just on the phone with dell, and netgear, and clearly, there's no connection being made witht he laptop.I've been to best Buiy twice, and even had the computer geek guy look at it, and he said just to connect the USB adapter, and it should be online. It's not. Besides sending me wrong equipment, I think Dell sent me defected equipmement. I demand a refund, cause if I cannot figure out a ocmputer problem in less than a half hour, then there is seriously something wrong with the machine itself. I guess dell has to hear from me, again. Geez.

 

--Rhonda