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y2smc

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17 years ago

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y2smc

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June 16th, 2009 21:00

5520 Mobile Broadband Card - Firmware Upgrade Error

Help Please. Try to update my Dell 5520 Mobile Broadband Card with R169813 - It failed to install when first run, now I keep getting this error. "Unable to upgrade modem" then "Firmware Upgrade failed: Get Communications Port Error"

  • FredricEge

    1 Message

    367

    0

    Posted January 26th, 2010 13:00

    Hi,

    Im in the same situation, did you ever get it right?? My system worked fine until i upgraded to IE8, now i cant get the application to work, it dosent find the device. But the device works according to devicemanager, add i can access it with hyperterminal. So i thougt a firmware upgrade might be a good idea but... Port error :-(

    I use a Precision 4300, 5520 card and XP Sp3 wioth IE8.

    Is it just me or does any body else feel like dell support tries to ignore the problems with this device?? 

     

    //Fredric

  • kok_warlock

    12 Posts

    367

    0

    Posted October 16th, 2010 06:00

    I had the exact same problem, a dell article suggested I upgrade my Dell 5520, after I received a Sim Card not found message, I tried to upgrade, the program froze, and I`m also getting the same error messages.

     

    This WWAN card blows, and yeah, Dell, is ignoring this problem.