Hi,

Can you makesure that the Time sync between these hosts.

Synchronize system time between vCenter, ESX, and NVP (VBA ) Appliance..

Whats the status of NVP / VBA appliance on the Networker NMC?

Regards

Hari Prakash.

appreciate your prompt response,

time of vcenter: 

date

Sat Jan  4 11:55:58 UTC 2014

time of esi:

date

Sat Jan  4 11:55:06 UTC 2014

time of ebr:

date

Sat Jan  4 11:55:12 UTC 2014

time of networker

date

Sat Jan  4 11:55:07 UTC 2014

time of individual server indicate the time sync is not a problem.

the status of NVP / VBA appliance on the Networker NMC is success.

thanks and best regards.

Hi Aditya,

Whats the Networker Version + NVP Appliance version you have installed?

Did you check the connectivity from Vcenter to NVP Appliance?

Is there any firewall between Vcenter  / NVP Appliance?

Did you try rebooting the NVP appliance & verified ? (You need to perform / use Restart Guest OS Option to restart NVP Appliance)

Regards

Hari Prakash.

the problem is ebr applicant can't connect to networker server 8080 port.

the rules of iptables in networker server didn't save before restart.

i apology for the  noise

thanks and best regards.

I'm having the same issue.

• I've verified the clocks are in sync.
• EBR Appliance v1.0.1.9
• NetWorker 8.1.1.2.Build.280 Network Edition/49
• VMware vSphere 5.1u2 on Server 2008 R2
• Verified connectivity between NVP and vCenter
• No firewall exists between the appliance and vCenter
• Rebooted and verified too many times to remember

This was working like a champ for 2 months straight.  Now we get this error whenever we try to access EBR in the vSphere Web Client.

We have 5 appliances, and this is happening on 3 of them.  The backups still run on schedule.  But, I can't add new VMs to the backup policy, and I can't re-run the backups for out-of-date sources.  I also can't pull up anything in the Restore tab.  If anyone has seen this and solved it, please share your knowledge.

Thanks!

David Riley

Our storage guy opened a support ticket with EMC. From what he told me, all they did was re-configure the Networker login on BOTH the VBA and in the Networker console. I'm at VMworld this week, but when I get back I'll see if I can get more specifics.

David Riley

Sr IT Systems Specialist

Newfield Exploration

This same issue just suddenly showed up for us too.  Dave, did you find a resolution to this?

Glendon

Yup, that did it.  Login to the VBA, re-entered the password on the Networker tab, reboot the VBA, and it works like magic!!

Hello,

We encounter the same problem here :/

But in my case i cannot re-entered the password on the Networker tab.

I get the following error message : cannot communicate with the networker server.

I check all connectivities between VBA and the networker server but all seems to work fine.

If i am right, the VBA communicate with the 8080 port to the daemon service nsrsnmd

A telnet on port 8080 from VBA work.

I am stuck for the moment ..

Hi,

Did you try to change it first in Networker (Networker -> Configuration -> properties of NWS -> Miscellaneous -> VMWS user password)

Then you should be able to change it also on the web interface of your EBR.

Cheers

Greg