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Hi all. I was gone for a week and I came back and all of my save sets show they are 'running' and when I go to look the status is 'starting session: state active'. So I stopped a group but the others never do end up moving forward. It's like they are hung. Any ideas on where I should start to look for this one?
- I would start by looking at you logs files. daemon.log if you are running NW < 7.4.x or daemon.raw if your are runing >=7.4.x
Could they be waiting for more tapes?
Check your library status.
You may need to stop all your current jobs and restart you NW services on both you server and your clients.
If you running on windows its worth checking your server event viewer. DavidHampson
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Posted June 17th, 2009 02:00
There are a lot of reasons why this may be. Your first point of call is to look at the logs - just check what you are seeing in the GUI - check the alerts tab in Monitoring as this may indicate what it is waiting for and the operations and log tab - a recurrent error may be visible there - if not go to the daemon.log/raw and examine that.
Did anything complete successfully?
Did the problem happen at a specific time?
If you stop a backup and start it again does it run?- There are a lot of reasons why this may be. Your
first point of call is to look at the logs - just
check what you are seeing in the GUI - check the
alerts tab in Monitoring as this may indicate what it
is waiting for
This is empty. It was waiting to write to tape. It's written to tape for two days straight.
and the operations and log tab - a
recurrent error may be visible there
Log tab is empty and operations shows clean bill of health. I did a system reboot after the tape was done writing.
- if not go to
the daemon.log/raw and examine that.
I can't make heads or tails of this mess but it LOOKS ok. The messages were all 'group completed abnormally'. This is because they would just run and run and run so I had to stop them to let it write to tape.
Did anything complete successfully?
Did the problem happen at a specific time?
If you stop a backup and start it again does it run?
Not sure i will let you know! thanks for all the awesome information - It would APPEAR that i've gotten this worked out with all your' help. I ended up doing a couple of manual backups to verify connectivity at the least; my netware servers are backing up (one is done actually!). I restarted the server on one and it worked but my other servers I can't offline during the day so now I must ask: which services do I need to stop and restart on my other windows boxes? I believe that will do it for me
DavidHampson
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Posted June 18th, 2009 00:00