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malbrecht1
4 Posts
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1001
May 10th, 2006 08:00
Management Console access problem
Dear NW Users,
i have upgraded my nw 7.1.3 to 7.3. So far it looks good. But i have trouble accessing the Management Console.
The console is installed on the server. When i connect with Internet Explorer http://x.x.x.x:9000 i get the "Welcome Page". After pressing start, the java start begins till i get the Console Login. After entering the standard user the window dissappears and nothing more happens.
I use WinXP with latest Hotfixes, IE 6. I also have multiple java versions installed as i need them for different applications.
I tried on another WinXP Box with only JRE 1.4.2 and got the same result. Upgraded to 1.4.9 and no difference.
Suggestions? Ideas?
Best regards,
Marcus Albrecht
i have upgraded my nw 7.1.3 to 7.3. So far it looks good. But i have trouble accessing the Management Console.
The console is installed on the server. When i connect with Internet Explorer http://x.x.x.x:9000 i get the "Welcome Page". After pressing start, the java start begins till i get the Console Login. After entering the standard user the window dissappears and nothing more happens.
I use WinXP with latest Hotfixes, IE 6. I also have multiple java versions installed as i need them for different applications.
I tried on another WinXP Box with only JRE 1.4.2 and got the same result. Upgraded to 1.4.9 and no difference.
Suggestions? Ideas?
Best regards,
Marcus Albrecht
DavidHampson
2 Intern
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1080 Posts
384
0
Posted May 10th, 2006 16:00
If that fails I'd suggest reinstalling the Networker software.DavidHampson
2 Intern
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1080 Posts
384
0
Posted May 10th, 2006 16:00
My concern here would be the multiple java instances. Have you tried from a client with 7.3 installed and just one version of java installed.- There could be few things:
- your firewall on the box is killing the session (happened to me)
- something went wrong during installation of NMC and its SQLAnywhere database so you will need to reinstall NMC component (highly unlikely)
- java problems (most common thing)
In case of java, try to clear the cache and if using proxy remove it (all these steps should be performed from javaws). Francois_du_Pre
7 Posts
384
0
Posted May 10th, 2006 23:00
Hi there.
Have you checked the log file for any errors? (...\Legato\Management\GST\logs\gstd.log)malbrecht1
4 Posts
384
0
Posted May 11th, 2006 00:00
The error was:
05/10/06 12:34:59 gstd: Aborting connection.
05/10/06 12:34:59 gstd: remote machine is 192.168.xxx.xxx/17251 and local machine is 192.168.xxx.xxx/10531.
client connection from 192.168.40.xxx/17251 to 192.168.40.xxx/10531Aborting due to: Connection timed outmalbrecht1
4 Posts
384
0
Posted May 11th, 2006 00:00
It must have been an firewall issue.
The backupserver was in our dmz and my pc, from wich i wanted to access the console, was in our admin lan.
I tried to access the console from am windows server in the same dmz and then it worked. I will now check the documentation and hope the finde the ports to open in the firewall.
Best regards
Marcus
dpinink
9 Posts
384
0
Posted May 10th, 2006 11:00
Don't know about Nw 7.3, but some applications (like Microsoft's CRM) open in a pop-up window (don't ask me why!!)
Only my 2 cents...