UNSOLVED
U2713H, appeared a blue tint
I turned on the monitor in the morning, and it shows with a blue tint. I changed the wires, connected to another computer, the result is the same. What happened? Has the panel gone bad? Can I fix it without replacing the panel? If not, where can I buy a panel?
DELL-Chris M
Community Manager
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Posted January 22nd, 2020 08:00
It is unknown if the panel is bad. Dell does not repair monitors, sell monitor internal components, or have monitor disassembly documentation.
* Turn the monitor off
* Disconnect every cable (including the power cable) from the rear and side of the monitor
* Press the monitor power button in for 8 seconds
* Reconnect the power cable and a single video cable to the monitor and retest
DELL-Chris M (old account)
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