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meder

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17 years ago

M

meder

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October 10th, 2009 19:00

U2410 Green/Pink Tint issue

Hello,

I reciently purchased a  U2410, and it has the green/pink tint issue, Some backlight bleading in the lower/lower left part of the panel, and the sRGB dithering bug.

What would be the appropiate action, Return for exchange or return and wait for the sRGB dithering to be fixed.

Thanks

  • DELL-Chris M

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    Posted October 10th, 2009 20:00

    I would wait until the new revision is released before do ing an exchange.


    DELL-Chris M (old account)

    #IWork4Dell

  • meder

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    Posted October 11th, 2009 11:00

    Hi Chris,

    What would be the best way of finding out when the U2410's are shipping at the next rev?  Who can give us a heads up?

    I know that there needs to be testing, then  a transfer to production for the production units. So who at Dell can let us know? Or how can I find out?

    Thanks

  • DELL-Chris M

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    Posted October 11th, 2009 12:00

    When I hear from the engineers, I will let this forum know.


    DELL-Chris M (old account)

    #IWork4Dell

  • webbyboy

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    Posted October 11th, 2009 23:00

    Will it be a worldwide thing or it just apply to Americas only? I've just received my 4th monitor and the date of mfg is Jun 2009, i think it's the worst of all 4th i've received. The tinting is so obvious that even a 7yr old kid can tell the difference.

  • syuskait

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    Posted November 4th, 2009 19:00

    Hi Chris -

    I just ordered a U2410 and am hoping that your engineers have had a chance to make adjustments to the manufacturing process. Has this issue been resolved? If not, what can I do to prevent the horrid tint issue. I am in desperate need of a well calibrated monitor which is why I purchased this specific monitor to begin wtih. Please advise...

    Thank you


    Shawn

  • vgosselin

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    Posted November 5th, 2009 06:00

    Unfortunately the chances that you get the tint issue are quite high. And it is still a long way from a revision to this monitor I believe.

    It's a shame that Dell is still selling this defective unit until the issues are resolved.

    I tried to post a negative review of this product on Dell's Canada website last week but it was never published. No wonder it has a 4.9/5 overall score if they only publish the good reviews. I'm definitely not recommending Dell products anymore to friends and family.

  • DELL-Chris M

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    Posted November 5th, 2009 10:00

    For now, stop getting exchanges.


    DELL-Chris M (old account)

    #IWork4Dell

  • chollas

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    Posted November 5th, 2009 10:00

    Everyone have their own reasons, it' s depend, if Dell after fix all issue end exchange all defective monitor,

    obtain in any case a good feedback , be patient.