UNSOLVED

rdy2livlif

updated

17 years ago

0

117312

October 15th, 2007 01:00

SP2008WFP Webcam and Skype

Has anyone gotten these to work together?  I only get a black screen where the video should be.  Microphone works fine and the video works under the dell software as well as MSN Messenger and Yahoo Messenger.
 
I am running Vista Business and the new Skype beta version 3.6.0.127  The current official release of Skype also has the same problem.
 
Any help would be appreciated.
 
 
  • y0s1771

    21 Posts

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    Posted October 15th, 2007 17:00

    Mine work fine with SKYPE
     
    PC config desktop
    Inspiron 531s
    Microsoft Vista
    ATI X1300pro
     
    Skype version 3.5
     
    SP2008WFP work both audio and video with no problem.
     
    Why don't you try un-install the skype and all of the webcam drivers?
    Sometimes the driver can be corrupted.
     
    Thanks
  • y0s1771

    21 Posts

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    Posted October 15th, 2007 19:00

    Another suggestion.
     
    So we know for sure your hardware (dell display webcam) is working, because it work on MSN and Yahoo messanger.
     
    Dell webcam driver according to you is not working with SKYPE.
     
    Let's do experiment with Microsoft default webcam driver with skype.
    The way to do this is to uninstall the dell webcam driver.
    Below is the list of driver you need to uninstall (You can reinstall them later with the disc that dell provided)
     
    - Avanced audio fx engine
    - Advanced video fx engine
    - Dell Webcam Center
    - Dell Webcam Manager
    - Live! Cam Avatar Creator
    - Live! Cam Avatar v1.0
    - Monitor integrated Webcam Driver (1.00.13.0608)
     
    Let me know if it works.
    Thanks
  • 722

    0

    Posted October 15th, 2007 23:00

    Thanks for the suggestion.  I uninstalled all the software that was installed from the CD's and the camera is working fine in Skype as well as all the chat clients.
     
    Thanks again.
     
  • DELL-Chris M

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    Posted October 16th, 2007 02:00

    y0s1771,

    Good troubleshooting.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted December 2nd, 2007 04:00

    rick5302,

    Does the webcam work with another instant message program like MSN and Yahoo Messenger? What resolution will skype allow?

    * Read this


    DELL-Chris M (old account)

    #IWork4Dell

  • rick5302

    6 Posts

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    Posted December 2nd, 2007 04:00

    i've tried this and it's not working. any help will be greatly appreciated. i need to get this working with skype.
  • rick5302

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    Posted December 3rd, 2007 02:00

    no, doesn't work in yahoo. haven't tried msn. really just need it to work in skype for business. would hate to have to return the system because we can't get this to work.
  • rick5302

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    Posted December 7th, 2007 03:00

    i can delete everything but Monitor integrated Webcam Driver (1.00.13.0608) keeps reinstalling itself. how do you keep it from doing that?
  • DELL-Chris M

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    Posted December 7th, 2007 13:00

    rick5302,

    Let it load. Remove Skype. Reboot the PC. Reinstall Skype and check it.


    DELL-Chris M (old account)

    #IWork4Dell

  • 463

    0

    Posted December 15th, 2007 16:00

    Please help, I have tried uninstalling the dell software and Skype 2 times, and updated the microsoft driver and still have same problem-(black screen in Skype) the blue light on camera is on. The camera worked fine with Dell video recorder.