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ccubsnumberone

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23 years ago

C

ccubsnumberone

12 Posts

0

3805

January 5th, 2004 01:00

Please help...(monitor related??)

I was surfing on the net a few moments ago when my screen went from a total brightness to a dull dim look. Now I can barely see the desktop screen/icons all I see is a shadow of the icons.

What could be the possible problem? my pc is  a little over a year old. the monitor is a dell 15 fp.

 

thanks

  • R

    Rache623

    2 Intern

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    385 Posts

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    Posted January 5th, 2004 02:00

    • Have you tried restarting your computer?
    • Adjust the brightness and contrast controls to ensure that the brightness and contrast are set correctly
    • Run the monitor self-test
      1. Power off both the computer and the monitor.
      2. Unplug the video cable from the computer or video card.
      3. Reseat the power cord to the monitor, ensuring it is plugged into a known-good outlet.
      4. Power on the monitor.
    • Check the pins on the monitor data cable for damage
    • Reset the monitor back to the default configuration

    If this doesn't fix the problem, call the tech support group for a monitor replacement at 1800-8228965 input your express svc code.

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