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mackie1604
15 Posts
0
5664
January 28th, 2005 15:00
Got my JAN A01 New 2005FP....still same backlight problem as A01 Dec Build...??? HELP
Maybe I don't have the problem.......
But when I sit 2-3 feet away from the screen, when it's black, you can see light purplish along the edges/corners of the monitor....
Is that the backlight issue, or is that just the monitor, or I'm sitting too close???
Jon
mackie1604
15 Posts
342
0
Posted January 28th, 2005 17:00
Backlight leakage would then be....
Looking straight on (where you can see no purple...), and you see light in the corners???
"Looking straight on (where you can see no purple...), and you see light in the corners???"
well, sometime i look straight and still see slight purple on the the corner, but i don't see it as a problem. Yes, when you see light on the corner and on the top or bottom edges with normal viewing angle, then that is backlight leakage.
mackie1604
15 Posts
342
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Posted January 28th, 2005 17:00
Is it supposed to be Purple when you look at it from the side??
Jon
mackie1604
15 Posts
342
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Posted January 28th, 2005 17:00
Maybe Jesse can reply, and tell us what is expected...
Most LCD's I've seen are black at all viewing angles, not purple....
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
342
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Posted January 28th, 2005 17:00
mackie1604,
Thank you for using the Dell Community Forum.
Sounds like a back light leakage to me if you are seeing any light coming through on the corners of the monitors screen. Contact Dell and have it replaced.
Jesse L (retired)
muziqlover
44 Posts
342
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Posted January 28th, 2005 18:00
Hey Jesse,
Anychance you can answer us on the other countless requests for answers we have asked for on previous posts?
You seem to come and go without a trace.
What is the word on this monitor, and has Dell taken some official word on it?
Still awaiting your word back from the engineers.
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
342
0
Posted January 28th, 2005 18:00
mackie1604,
I do not know why it has a purple showing on the sides. Have you tried to push the auto adjust feature?
Click the link below to view the online manual for this monitor.
Jesse L (retired)
mackie1604
15 Posts
342
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Posted January 28th, 2005 19:00
I work at Microsoft, I'm not an idiot.I've ran the auto adjust, infact, the monitor does it on it's own...I have 3 Dell Reps coming that are onsite here to look at my monitor.Any one who says this "purple" is normal, is wrong, and wasted $600 on a monitor.....I won't live with it.I want to be able to look at my screen from multiple angles....thanksmackie1604
15 Posts
388
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Posted January 28th, 2005 20:00
Well that is lame.Who makes a monitor that can't be viewed well from the sides..?????Plus that Samsung is $2000...I could have 3 dells for that price...
ken2727
2 Posts
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Posted January 28th, 2005 16:00