You can't see it in your image because its a "Screenshot" an image made from the signal being sent to your monitor - its not a picture of how your monitor displays it, that would require a camera in order to record what your eyes sees - the pc has no clue what the monitors actual image looks like.

ChrisM, I had not received a response as some other did, so I did not know and contacted Dell via Chat.  I was specific about the problem/issue and they sent another monitor that is due to arrive today.  Since I don't think that the monitors with the firmware fix have arrived at Dell's hubs, should I leave the package that receive today unopened and just send it back?

Also, I am unable to change my service tag number in preferences here in the forum, is there a workaround for this?  It keep putting an old service tag number back in there...  

All,

If you sent me your information, your on the list. Read this for further information.

I haven't as of yet...

Another question.
I sent a private message to ChrisM last Friday. Are we supposed to get a reply or confirm or something?

If you sent a private message to Chris, it should still be in your "Outbox" (this is the Dell Community Forum Messenger equivalent of "Sent items"-- the message WAS delivered).

Moreover, in your Outbox, when viewing the message, there will be a "status" line showing when the message was read (presumably only if your message was read).

To find this stuff:
- Once you've logged in, you can view your Outbox by clicking on "No Messages" on the top-bar.
- Then, in a new window that appears, click on the "Outbox" tab.
- Then, find the message you sent to Chris, and click on its subject line.
- Now you should be able to view the timestamp from when you sent the message and the message's status.

You sound just like my admin. No really, good job.

Mad2007FPWowner,

Great question. I will ask at the next conference call.