UNSOLVED
2001fp Replacement
Hi,
I am looking to get my Dell 2001fp replaced, but was wondering how this works. Do i have to send my old monitor first? Is it like RMA'ing something? I would like to know this before i start this process, so i can find all the stuff that came with the monitor. Can anyone tell me how replacing something from dell works?
Thanks
I am looking to get my Dell 2001fp replaced, but was wondering how this works. Do i have to send my old monitor first? Is it like RMA'ing something? I would like to know this before i start this process, so i can find all the stuff that came with the monitor. Can anyone tell me how replacing something from dell works?
Thanks
Jacksmyname
69 Posts
150
0
Posted April 19th, 2006 12:00
Go here:
https://support.dell.com/support/topics/global.aspx/support/dellcare/en/returns?c=us&cs=19&l=en&s=dhs
In the message box, explain why you need the monitor replaced. Type in the whole message without using the enter key to start a new paragraph (the enter key will send your message, so make sure it's complete). Make sure you put in your message that you also want them to arrange for pickup of the defective monitor.
You should receive a reply within a few hours with the info. Several months ago I bought three monitors, and had to exchange two because of backlight bleed. Using the above method was painless and I received the replacements in one day.
Jack