spm01,

Thank you for using the Dell Community Forum.

Try turning on the cpu first and then the monitor. If the monitor is in power save mode and its says to activate using the pc then, press in on the power button on the cpu to see if that will get the monitor to display.

Jesse

I have tried what you suggested and it doesn't seem to work.  Here are the other steps that I have tried so far:

Switching the system from digital to analogue and using the analogue cable only

Using the DVI cable and digital settings only

Moving the mouse and typing on the keyboard simultaneously while starting up

Unloading the driver for the 1703 and using the standard plug and play monitor drivers from microsoft

Reloading the drivers for the 1703 and seeing if that helps

None of these has made it any easier to get the monitor to give me an image.  The monitor seems to work fine with other machines, though I don't have a second monitor to try with this machine.

It was suggested that I might need a file called EDID, but I can't find that on your support website either.

Anything else that I could do?

Thanks

I have a similar problem, as I indicated in a previous post in this forum, but Jesse has not replied to it?
If you get a successful solution, plese let me know.
Thanks.

spm01,

Do you have an Nvidia video card installed in your computer?

Jesse

I have an ATI Radeon 850XT, 256MB graphics card.

Siddhartha

Just for the heck of it, do you have Hibernate set to on in Display Properties ?  If so, turn that off and see what happens

spm01,

The dvi recovery file is for system that have the Nvidia video card.

Ah well.  Thanks for trying Jesse.  It would appear that the problem is with the graphics card itself so we are going to try replacing that and see what happens.

Appreciate the help nonetheless.

Jesse or Someone at Dell:

I believe that I have this LCD 1703 "Stuck in Power Save" problem.  I have an NVIDIA 5200 128MB gfx card.   Could you please email me the "DVI fix" SW, some directions on how to use it, and any detailed explaination of what this issue is.  Very frustrating!

-mysterymove.

My system configuration for your reference:

Service Tag:D0JFF31System Type:Dimension 4600Ship Date:8/30/2003Dell IBU:Americas Quantity Parts # Part Description 04X388INSTRUCTION, PREP-MTL, DEVIATION, DIMENSION, INCREASE, NUMBER1F0068PROCESSOR, 80532, 2.4G, 512K, 800FSB, SOCKET N17N242KEYBOARD, 104, UNITED STATES, SILITEK, LOW COST, MIDNIGHT GRAY1T0943KIT, MOUSE, UNIVERSAL SERIAL BUS, 2BTN, OPTICAL, LOGITECH2J0201DUAL IN-LINE MEMORY MODULE, 256, 400M, 32X64, 8K, 18417Y104DIGITAL VIDEO DISK DRIVE, 680M, 16X, I, 5.25" FORM FACTOR, LITEON, MIDNIGHT GRAY, V415W416MODEM, V.92, DATA FAX, INTERNAL, ALUMINUM, DELL AMERICAS ORGANIZATION11X764COMPACT DISK READ WRITE, 680M, I, 5.25" FORM FACTOR, 48X, SAMSUNG, MIDNIGHT GRAY1P0614KIT, SPEAKER, 120V, ADA215, NMB, SHIP IN BOX12Y315DISPLAY, FLAT PANEL DISPLAY, 17, DUAL, 1703FPT, MIDNIGHT GRAY, DELL AMERICAS ORGANIZATION19Y452CARD (CIRCUIT), GRAPHICS, 128MB, NV34, DIMENSION12W649HARD DRIVE, 40GB, I, 7.2K, 2MEGB, MAXTOR APOLLO1J1894KIT, SOFTWARE, WP-PRDCT-STE11, ENGLAND/ENGLISH14T139KIT, SOFTWARE, QIKN-NWUSR-ED-2K2, ENGLAND/ENGLISH14W419KIT, SOFTWARE, BRTNCA2K3, ENGLAND/ENGLISH16W678KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION, ENGLAND/ENGLISH1D0837KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK DRIVE, CYBERLINK, 4.13C