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Konstadinos
7 Posts
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34241
June 13th, 2012 01:00
XPS L502x Network adapter problem
Hello,
I have an issue with my Dell XPS L502x laptop.
Very often when I boot my laptop I have no wired internet connection and a yellow exclamation mark appears on the internet access area at the bottom right. The only way to fix it is to right click on the icon and pick troubleshoot option. This resets the network adapter. I have to do this 2 or 3 times and then the problem is solved. I run Win 7 x64. I tried to update the Realtek driver through windows update but didn't have any results. I also uninstalled and reinstalled the network driver, but no luck. When I boot in Ubuntu (dual boot machine) there is no issue. Also the wireless works fine.
1448
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Posted June 20th, 2012 16:00
1448
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Posted June 20th, 2012 18:00
Sure Rick.
This one is when I have no problems with my connection. The active connection is the "Ethernet adapter LAN-verbinding:"
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\kostas>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : kostas-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
Physical Address. . . . . . . . . : 00-FF-53-54-10-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Mobile Broadband adapter Mobiele breedbandverbinding:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 5540 HSPA Mini-Card Network
Adapter
Physical Address. . . . . . . . . : 02-80-37-EC-02-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter LAN-verbinding:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-FE-B5-B2-AE-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b1eb:c696:deef:835d%11(Preferred)
IPv4 Address. . . . . . . . . . . : 82.215.37.228(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Wednesday, June 20, 2012 5:33:04 PM
Lease Expires . . . . . . . . . . : Thursday, June 21, 2012 1:57:03 AM
Default Gateway . . . . . . . . . : 82.215.36.1
DHCP Server . . . . . . . . . . . : 82.215.36.1
DHCPv6 IAID . . . . . . . . . . . : 236256949
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7B-B7-C1-14-FE-B5-B2-AE-46
DNS Servers . . . . . . . . . . . : 217.149.196.6
217.149.192.6
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 4:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:18ad:2553:ad28:da1b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::18ad:2553:ad28:da1b%25(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:52d7:25e4::52d7:25e4(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 217.149.196.6
217.149.192.6
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{FEFA7AAC-BEAC-4A41-A967-3F7F736916FD}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{28963709-FA2E-4C32-8588-2524B7DAA330}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7F202DC4-F3B2-4633-8BF5-015F40E96E35}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {56A5D931-35D9-4F3A-99DD-C6C8EADD7C83}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{36B42277-2F2A-4D9C-A95A-1C883925E175}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{53541086-832A-4992-B76B-9A6F4EA0A6B3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\kostas>
And the next one is a log when I have the problem.
C:\Users\kostas>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : kostas-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
Physical Address. . . . . . . . . : 00-FF-53-54-10-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Mobile Broadband adapter Mobiele breedbandverbinding:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 5540 HSPA Mini-Card Network
Adapter
Physical Address. . . . . . . . . : 02-80-37-EC-02-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Draadloze netwerkverbinding:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 8C-A9-82-88-E2-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter LAN-verbinding:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-FE-B5-B2-AE-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b1eb:c696:deef:835d%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.131.93(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 236256949
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7B-B7-C1-14-FE-B5-B2-AE-46
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FEFA7AAC-BEAC-4A41-A967-3F7F736916FD}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7F202DC4-F3B2-4633-8BF5-015F40E96E35}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{36B42277-2F2A-4D9C-A95A-1C883925E175}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 8:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{28963709-FA2E-4C32-8588-2524B7DAA330}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{53541086-832A-4992-B76B-9A6F4EA0A6B3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\kostas>
1448
0
Posted June 20th, 2012 18:00
Konstadinos,
I see you have a Dell Wireless 5540 HSPA Mini-Card Network and the Intel(R) WiFi Link 1000 BGN
The Dell Wireless 5540 HSPA Mini-Card Network does not have DGCP enabled. Are you having problems with the mobile broadband card and/or the Intel(R) WiFi Link 1000 BG?
Start, control panel, network and sharing center. Click on change adapter settings. Right click on each setting, left click properties.
Look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine(please visit this thread for the image)
You may also try reading...
You can reset the winsock catalog from there.
Control Panel\All Control Panel Items\Power Options\Create a Power Plan
Select High performance.
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Rick
1448
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Posted June 20th, 2012 19:00
Well I have never used mobile broadband but I changed the settings to the ones you showed me. WiFi works fine.
Tomorrow I will try the other solutions you proposed. I 'll post feedback.
Konstadinos
7 Posts
1448
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Posted June 20th, 2012 09:00
Hi Elijah.
Thank you for the reply. All the previous week I was testing the solutions you proposed, but I had no luck.
I disabled the firewall, but I had the same issue.
I created a new admin account (although the one I normally use is also an admin account), but the problem persisted.
I flushed the dns but did not solve the problem.
When I log in my linux partition the problem disappears. When I return to my win 7 partition the problem appears again...
I think it has to do something with the drivers.
I am running out of ideas :(