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zamslam

updated

14 years ago

Z

zamslam

14 Posts

1

38724

January 5th, 2013 06:00

XPS 12: Touchpad is frequently unresponsive for a few seconds

I seem to have all the latest drivers, including the Cypress one and the latest BIOS.

I tried enabling/disabling palm rejection in the touchpad driver.

Happens once an hour maybe.  I try and drag the mouse cursor with the touchpad: no response, wait a few seconds or use the touchscreen, and it fixes itself.

I see on the forums an issue with the touchSCREEN not working, but that doesn't seem to be the same thing.

  • edster55

    4 Posts

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    Posted January 7th, 2013 09:00

    Seems to be part of general driver problems. See thread: http://en.community.dell.com/support-forums/laptop/f/3518/t/19477666.aspx

    The same is happening to me; touchpad becomes unresponsive, inconsistently. Doesn't seem to be related to processor load.

     

  • 2780

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    Posted February 8th, 2013 08:00

    Happens to mine all the time as well, worse after the update to the A04 cypress driver.  Honestly, I love my XPS12, but this is frustrating enough that I have moments I'd like to pitch it at this point.

  • zamslam

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    Posted February 8th, 2013 09:00

    That's unfortunate, the A04 (late jan) version seems to have fixed it for me.  Have you tried uninstalling/re-installing / rebooting?  I am reaalllly hoping the problem which was intermittent to begin with doesn't return for me.  I do find that if I hold a key down, the trackpad doesn't respond.

  • 2780

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    Posted February 9th, 2013 05:00

    Removed the touchpad driver, updated BIOS to the A05 bios, and reinstalled the A04 driver.  I had missed the available BIOS update before.  Since doing both updates, I have not yet had further problem.

  • TonyKay

    12 Posts

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    Posted February 23rd, 2013 12:00

    I too have the issue.

    A05 Bios

    Cypress Track Pad Driver 2.5.1.42 (21/12/2012)

    Interestingly my touchscreen has similar issues i.e. it freezes for a few seconds becoming unresponsive and then randomly active again about 10-20 seconds later. The same behaviour as the track pad. Feels like a BIOS\Driver issue... anyone have any update on these problems? Seems quite common.

  • 2780

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    Posted April 11th, 2013 01:00

    I have the same problem, can you kindly direct me to the relevant drivers thank you

  • IanDarke

    2 Posts

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    Posted August 3rd, 2013 14:00

    I'm still having this problem as well ;(