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genkilljoy

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genkilljoy

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October 16th, 2008 18:00

Why No Recall on Nvidia Chips

If the problem with the 8400 series chip is so large then why has no Major Company recall these chips? I mean if Nvidia has soiled the reputation with this fiasco, why has Apple chosen them for there new line of laptops.

All Dell has too do to make things right is ofer an upgrade to a new CPU/GPU without any issues for a small fee and I bet pepole will take it. I know I would.

I hope my mother board replacement solves my problem, or I am stuck with a two grand brick.

I would be hard press to ever by Dell again. I have been a Dell buyer for over twenty years.

  • dgkpcon

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    Posted October 16th, 2008 18:00

    Nvidia has claimed to have fixed the problem with chip.And the manufacturers have issued BIOS updates for the graphics chips,so they will not go bad at a faster rate.And they are also fixing the systems with the affected cards when they go bad,and adding additional year or two to the warranty.

     

    It is not dells fault for the problems with these cards,and i would still buy from dell,and i would still only own a system with an Nvidia graphics card inside.

     

  • kirkd

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    Posted October 16th, 2008 19:00

    A full recall for replacing these "chips" could break the company; the entire system baord needs to be replaced. Full recalls occur only when a product defect is a definite safety hazard. I just got a defect notice for my car which involves potential fuel leakages because of corrosion. Even though this seems aserious defect, there was no recall. The solution was an extended warranty period for this problem only. Sound familiar? This is exactly what Dell and others have done for the 8400/8600s.

     

    As with any hardware problem, a certain number of parts will fail over the several years of the laptop's lifetime. When a part has a built-in potential flaw, a higher percentage of failures will occur. You will never see 100% of these parts fail. There is always a distribution of failures. If the part was so bad that all will fail, as some (who know nothing about QC) claim, the part would never gotten through the continuing QC evaluations. We have seen some claim their's failed in the first several days or weeks. Could happen, but there aren't that many. There is always a distribution.

  • Jasonkm1

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    Posted October 16th, 2008 20:00

    I think I may have one of the defective chips (8600M GT) so I downloaded this app that shows the temp of it as well as the main processors. What temp. should it be running at? When I'm doing normal stuff like surfing the web it usually stays around 56-60 Celsius. At what temp. should I be alarmed?
  • kirkd

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    Posted October 16th, 2008 21:00

    Those temps are OK. If you go above 70-80°C with demanding graphics, you may have a problem.
  • Jasonkm1

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    Posted October 16th, 2008 23:00

    Ok, thanks for the reply, much appreciated!
  • genkilljoy

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    Posted October 17th, 2008 09:00

    Like is said in a differnt post, I know dell did not make the GPU, but it sold the loptop.

    A car with a faulty part made by another vendor is taken back to the dealer not the ofending

    vendor.

    I truley like Dell and really would nerver buy a Mac even thou they look sleek and storng. All I want is a problem solved with a true machanical fix and not a bios fix which just keeps the fan on longer.

    The General

  • rambo32890

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    Posted April 14th, 2009 08:00

    I have the XPS M1530 with the NVIDIA GeForce 8600M GT video card.  What should I do?

  • ejn63

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    Posted April 14th, 2009 16:00

    If you have one of these, don't let the warranty expire - once it does, that's the end - there may even reach a time in the not too distant future where the supply of replacement parts will simply dry up.

    On the second post - if it's still under warranty, call for repair again.